The "Seller" means Martin Strzedulla, Prettyhate, Stockumer Str. 6, 44892 Bochum, Germany. The "Buyer" means any person, firm or company who buys or agrees to buy a product from the Seller.
Conditions Applicable
These conditions shall apply to all orders and contracts for the sale of products by the Seller to the Buyer to the exclusion of all the other terms and conditions unless confirmed in writing by the Seller.
Prices
The prices for the products as set out on this web site are inclusive of VAT. Delivery and carriage charges are not included. Prices are correct at the time of web page build but may be subject to change without notice.
The Buyer will pay for the products (including VAT and carriage) at the time of order and payment is accepted by Visa, Mastercard, Access, American Express or Diners Club credit cards; or by cheque or banker's draft.
At the absolute discretion of the Seller a 14 day credit account may be available subject to credit checks and approval. Credit account payment terms are strictly nett 30 days from date of invoice. Credit account facilities may be withdrawn by the Seller if the account is not operated in accordance with its terms. To apply for a credit account please use the form found in the centre of this catalogue - if no form is available, call our Sales Department.
Delivery
Delivery of the products shall be made to the Buyer's address on the date specified in the order and the Buyer shall make all arrangements necessary to take delivery of the products whenever they are tendered for delivery. Risk in the products shall dispath on delivery.
Any delivery date or time quoted is not guaranteed and the Seller will not be liable for any failure to meet delivery dates nor for loss or consequential loss of any kind arising from a delay in delivery howsoever caused.
Delivery of the products shall be made from 3-5 within 14 days (inside Europe) within 30 days (for Asia & Africa), unless the Buyer agrees to a later delivery date.
If the Seller is unable to deliver the goods within 30 days and and a later delivery date cannot be agreed, the Seller will offer the Buyer a full refund for any monies paid.
Collection by personal callers is welcome but please await the Sellers confirmation that the order is ready. Please note that goods should be collected within one week of arrangement. Goods left uncollected will be returned to stock.
Trademarks
All trademarks are acknowledged as belonging to the registered owner.
Cancellations and Returns
Provided the Buyer has taken reasonable care of the products and that they are complete with any and all accessories, disks, manuals and other documentation, the Buyer may, within seven working days of receipt and at his own expense and at his own risk, unconditionally return the product to the Seller and the Seller will accept the product as returned and refund any monies paid within seven working days from receipt of returned product. Please note that the Seller cannot accept the return of custom cables assembled to the Buyer's specifications or any software, cds, dvds, videos (unless the packaging is unopened and the seal intact).
If within thirty days of delivery of the product the Seller is notified by the Buyer that the product is faulty then the Buyer may return the product to the Seller at the Seller's expense and the Seller will replace or give credit for the product at its own expense.
If after thirty days from delivery the Seller is notified by the Buyer that the product is faulty then provided the Buyer returns the product to the Seller at his own expense and at his own risk, the Seller may but will not be obliged to repair or replace the product.
Any product returned to the Seller as faulty which on examination is found not to be suffering from any fault will be returned to the Buyer at his expense.
If the Buyer does return any product he shall first obtain a Returns Authorisation Number from the Seller and ensure this is clearly marked on the returned item.
If you have a complaint... In the unlikely event that you are unhappy with our service or products, or feel that in any way we have let you down, please contact us via email info@prettyhate.de
Exclusions
All terms, conditions and warranties (whether implied or made expressly) whether made by the Seller or his agents or otherwise relating to the quality and/or fitness for the purpose of the products are excluded.
The Seller shall be under no liability whatsoever to the Buyer for any indirect loss and/or expense (including loss of profit) suffered by the Buyer arising out of a breach by the Seller of this contract.
In the event of any breach of this contract by the Seller the remedies of the Buyer shall be limited to damages and in no circumstances shall the liability of the Seller exceed the price of the products.
For the avoidance of the doubt exclusion in this Clause shall not apply where the Buyer is dealing with the Seller as a Consumer.
Statutory Rights
This contract does not in any way affect the buyer's statutory rights under the law of european union.
Choice of Law
This contract is subject to the law of european union.
